Entrupy Authentication Service

Please note that all our offerings are pre-owned and may show minor signs of usage unless stated as brand new. We strive to capture all details and highlight any defects. Please read the product description carefully and closely inspect the detailed photos.

• Local Singapore Orders
  - Showroom Pickup @ Marina Bay Singapore
  - (Item above S$1500) FREE local delivery
  - (Item below S$1500) $15 Delivery Fee
  
• International Orders
  - We ship internationally via DHL Priority. (Contact us for shipping rates)
  - The listed price does not include import duties, taxes, or additional charges. Please consult your local customs office to determine any applicable fees before purchasing. Buyers are responsible for any taxes imposed.

• Showroom Viewing
  You can view our collection in person at our showroom located at Marina Bay Singapore.
• Authenticity Guarantee
  We have a robust authentication process that leverages human expertise, official records, and AI technology. All our items are authenticated by our qualified authenticators. For Chanel pieces, we do Chanel Serial Number Check to match the original purchase information from the official record. For an optional fee of $50, we provide authentication certificate from Entrupy, a global third-party AI authenticator. Please contact our support team for Entrupy and Chanel Serial Code check services.
• Proven Track Record
  With a visible track record of over 2,500+ successful transactions, we have maintained a zero-dispute record regarding authenticity.
• Highly Recommended
  Read the verified reviews from our satisfied buyers on Carousell.
• Lifetime Money-Back Guarantee
  We offer a lifelong authenticity guarantee on all our items. If any item is found to be inauthentic, we provide a full refund.

Credit Card Payments
You can place your order directly on our website using a credit card.

Cash Price Discount
To enjoy a cash price discount, click the "CONTACT US FOR BANK TRANSFER" button to send us a WhatsApp message. You can also place an order by messaging us via WhatsApp, Instagram, or Telegram.

Deposits and Payment Plans
We require a 20% deposit to reserve your item, with the remaining balance payable within 10 days. For more details, please message us directly on our WhatsApp.

At Luxury Evermore, we strive to provide our customers with high-quality, pre-owned luxury handbags and accessories. Due to the nature of our business and the exclusivity of our products, we do not accept returns unless the item is non-authentic.

We take authenticity very seriously. If a customer believes that an item purchased from Luxury Evermore is not authentic, we require verification from the brand or a reputable third-party authentication service, such as Entrupy. In the event that the item is proven to be non-authentic, we will offer a full refund.

Please note, any claims of non-authenticity must be supported by official documentation from the brand or a certified authentication provider.

For any concerns or questions about our return policy, please contact us at contact@luxuryevermore.com or WhatsApp +65 84023748.