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Terms & Conditions

Overview

These terms of use (“Terms of Use”) govern your visit to, use of, and access to the offline and online stores through any websites, including the www.luxuryevermore.com website, the social media pages or applications, and the sites and/or links located on the Instagram page @luxuryevermore or Carousell page @luxuryevermore (collectively, the “Site”) owned and/or operated by Luxury Evermore Pte Ltd (referred to as “we”, “us”, or “our”) and the Services (defined below) provided by us.

Please read these Terms of Use carefully before using the Site and/or Services (as defined below). By using and accessing the Site and/or Services, you agree to abide by and be legally bound by these Terms of Use, our Privacy Policy, and any additional terms, conditions, and policies referenced herein, provided to you, and/or available by hyperlink (collectively, “Terms”). A legally binding agreement is formed between us and you (“Agreement”). Please do not use or access the Site and/or Services if you do not agree to any of these Terms.

The services provided by Luxury Evermore Pte Ltd (whether via the Site or otherwise) include, without limitation:

  • an online platform that facilitates consumer-to-consumer and business-to-consumer sale of second-hand or pre-owned luxury products, through the sale or consignment of products to Luxury Evermore Pte Ltd and the sale of products to buyers;
  • all other related services provided by Luxury Evermore Pte Ltd and its agents and/or employees (collectively, the “Services”).

These Terms apply to all users of the Site and Services, including without limitation, users who are consignors, sellers, buyers, or contributors of content, information, and other materials.

If you are using the Site and Services and/or entering into this Agreement on behalf of a corporation, partnership, registered business, society, unincorporated association, or other business entity (“Business Entity”):

  • The terms “you” and “your” in these Terms shall mean you as an individual as well as the Business Entity, unless the context does not permit; and
  • By using the Site and/or the Services, you hereby represent and warrant that you are duly authorized to act on behalf of the Business Entity, and that these Terms are binding upon the Business Entity.

If you believe a user on the Site is violating these Terms, please contact us at contact@luxuryevermore.com.

Licence

Subject to your compliance with these Terms, we hereby grant you a revocable, non-exclusive, non-assignable, non-sublicensable, and non-transferable licence to use and access the Site and Services.

By using the Site and/or Services, you agree not to:

  • Violate any relevant rule, law, or regulation in connection with your access to or use of the Site and/or Services;
  • Solicit or be involved in the purchase or sale of counterfeit, stolen, or illegal items, or solicit or commit any fraudulent transaction, or otherwise be involved in any form of criminal activity, including but not limited to terrorism financing and money laundering;
  • Use the Site and/or Services for any purpose other than the purposes for which they are provided by us;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the object code, source code, or underlying ideas or algorithms of the Site and/or Services;
  • Deliberately interfere with or hamper the working and performance of the Site and/or Services;
  • Upload any material or otherwise act in any way that may potentially infringe any trademark, copyright, patent, or other proprietary right of any party;
  • Attempt to obtain unauthorized access to the Site and/or the Services.

By using the Site and/or Services, you agree that:

  • Any information and documentation you provide to us is true, correct, and complete, and you agree to immediately notify us of any changes to such information;
  • You will not falsify information, impersonate others, or otherwise misrepresent your relationship with or authority to represent any persons or entities;
  • You will comply with all notices, guidelines, rules, and instructions pertaining to the use of the Site and/or the Services as issued in writing by us from time to time;
  • Subject to the provisions of the Personal Data Protection Act 2012 and our Privacy Policy, we have the right to utilize any files or data uploaded or submitted to the Site or through the Services in any way.

Services

Products available for sale online through the Site will be displayed in an online listing, which may include photographs of the item, text descriptions, price, and other information (“Listing”). We reserve the right to amend, modify, revise, suspend, or remove any Listing at any time in our sole and absolute discretion without notice, justification, or liability to you.

Without limiting the foregoing, we shall have the right to remove any content or Listing if we receive a notification or allegation of intellectual property infringement or other legal instruction or request for removal.

You agree that you must evaluate and bear all risks associated with the use of any information in a Listing, including, without limitation, any reliance on the accuracy, completeness, or usefulness of such information.

Buying with Luxury Evermore

All items that we offer for sale through the Site (each a "Product", collectively known as “Products”) are items which are sold "as is", without any warranties express, implied, or otherwise, and however arising.

When you purchase or submit an order to purchase a Product with us, you acknowledge and agree to the following:

  • Once your purchase order is accepted by us, no cancellation of the order is valid unless you receive our written communication permitting such cancellation;
  • The Product has undergone our inspection process, which shall be for our own purposes and not intended to be relied on by you or any other third party;
  • The Site may include images of the Product, text descriptions, price, measurements, and other information. The color of the Products as displayed on the Site may slightly differ from the actual color, depending on lighting conditions and variances in computer screen displays.

We make no representations or warranties, whether express or implied, as to the authenticity, correctness of description, quality, merchantability, condition, state of repair, or suitability or fitness for any particular purpose or use of the Product, and all such representations and warranties are excluded to the fullest extent permitted by applicable law.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your purchase of the Product.

Payment

You shall be liable for all fees, taxes, duties, tariffs, levies, and other costs and expenses related to or connected with the sale and transfer of the Product.

Returns and Refunds

Products purchased from Luxury Evermore Pte Ltd are not eligible for returns or refunds. We do not provide refunds, exchanges, or returns due to change of mind. Accordingly, all sales of Products are final and conclusive.

We may, in exceptional cases, assess any request for returns or refunds on a case-by-case basis. You are responsible to inspect the Product upon receipt. Any issues encountered with the Product must be reported to us within 24 hours of receipt.

Disclaimer

We are not affiliated, associated, authorised, endorsed by, or in any way officially connected with the brands we carry, any of their subsidiaries or affiliates. The brand names, marks and emblems are registered trademarks of their respective owners.